Support

Something not working, or have an idea? We read every message.

Contact us

Email support@paintwithbrushee.com. It helps to include your device model, iOS version and what you were doing when the problem happened. We usually reply within a few days.

Frequently asked questions

How do I restore my Brushee Pro subscription?

In Brushee, open your Profile and tap Restore purchase, signed in to the App Store with the same Apple ID you subscribed with. If you use a Brushee account, sign in to the same one too.

How do I cancel my subscription?

Subscriptions are managed by Apple. On your iPhone or iPad, open Settings, tap your name, then Subscriptions, and choose Brushee. Cancelling stops the next renewal; you keep Pro until the end of the period you paid for.

Will my paintings move to a new device?

With Brushee Pro, your painting progress syncs to your account. Sign in with the same Apple or Google account on the new device. Without Pro, progress stays on the device you painted on.

What happens to the photos I use in AI Studio?

Your photo is uploaded so it can be turned into a paintable picture, and it is kept with your account so you can come back to it. You can delete an AI canvas in the app at any time. The Privacy Policy has the details.

Why do I see ads, and can I change my ad choices?

Ads help keep Brushee free. Whether ads can use tracking is your choice: you can change it at any time in Settings → Privacy & Security → Tracking on your device.

How do I delete my account and data?

Email support@paintwithbrushee.com from the address linked to your account, or tell us which sign-in you used, and we will delete your account and the data stored with it. See Deleting your data.

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